Issues
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Putting the customer first
SSE Ireland’s Managing Director, Stephen Wheeler talks to Owen McQuade about the importance of meeting customers’ changing needs and explains…
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A strong recovery
eolas looks at the International Monetary Fund’s fourth post-program monitoring discussion with Ireland which highlights strong economic growth although challenges…
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A colossus of the legal world
Adam Morton takes a look back at the life of Supreme Court Judge Justice Adrian Hardiman. Erudite, forthright and sometimes…
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NAMA controversy grows
The National Asset Management Agency and the Department of Finance have criticised a report published by a committee of the…
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Fixing Ireland’s water services
Ervia explains how a well funded public utility is crucial to fix Ireland’s broken water services. Jerry Grant of Irish…
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PeoplePoint is contact centre of the year
At the 2015 Irish Customer Contact & Shared Services Awards, HR and pensions administrator PeoplePoint was recognised as the contact…
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Child homelessness on the rise
A coalition of children’s welfare organization’s has revealed that child homelessness has almost doubled in the past year. Figures published…
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The strategic role of procurement
The new President of the Irish Institute of Purchasing and Materials Management, Gary Shanley, explains how procurement has become a…
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Leveraging global standards for smarter procurement
How can a barcode support public procurement processes? -When looking at how technology can improve procurement processes we don’t need…
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The strategic role of procurement
The new President of the Irish Institute of Purchasing and Materials Management, Gary Shanley, explains how procurement has become a…
Read More »