Effective stakeholder and community engagement is an essential part of the governance process in achieving successful infrastructure project and change programme outcomes. Good engagement builds realistic expectations, reassurance on process and mutual understanding. While it may be a truism, not enough organisations however undertake this critical component with any tangible rigour – they may talk the talk, but in many cases don’t walk the walk. The implications of failing to engage appropriately can range from project delay to abandonment, with associated reputational impact. This workshop will explain aspects of the subject with refreshing practical tools and insights from consultation practitioners and experienced project managers. Learn how to genuinely assess and strategically engage even with the most challenging stakeholders you are likely to encounter on projects.
Billy Morrissey is an ADR consultant with Consultation Ireland and in addition to being a professional practitioner in Alternative Dispute Resolution he has extensive experience in the planning, project management, environmental mediation and delivery of stakeholder and community engagement for infrastructure and development projects. Working with blue chip public and independent organisations, Billy's background, practical knowledge, creativity and passion for success combine to deliver impressive results across a range of sectors including transport, energy, natural resources, water services, housing regeneration and community facilities. A chartered civil engineer and project manager by profession, Billy is also a Fellow of the Chartered Institute of Arbitrators, a Member of the Consultation Institute and is an accredited planning and environmental Mediator on record for resolving controversial community and environmental conflicts.
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