Category Archives: Cover Story

Smart city solutions

Vodafone has an IoT (formerly known as M2M) heritage spanning two decades. Ciarán Galway visits its Leopardstown headquarters to discuss moves to develop and disseminate smart solutions for Irish cities with John...

The rise of the digital customer

Abtran’s Director of Digital Service and Data Analytics, Aisling Deasy discusses with Owen McQuade the impact of the rise of the digital customer on delivering services and how to manage change in...

Putting the customer first

SSE Ireland’s Managing Director, Stephen Wheeler talks to Owen McQuade about the importance of meeting customers’ changing needs and explains why investment in innovation is beneficial for everyone.   Stephen Wheeler leads...

Improving performance to transform organisations

Frank O’Dea, Partner with EY, who leads the firm’s Performance Improvement practice in Ireland discusses with Owen McQuade how large scale transformation projects can transform Ireland’s public sector and private businesses. The...

Keeping Irish businesses connected

Eavann Murphy, Chief Commercial Officer at eir Business, discusses the company’s rapid return to growth with Adam Morton and explains how eir is perfectly positioned to meet its business customers’ needs. After...

Building the Government Cloud Network

Vodafone’s Enterprise Director, Anne Sheehan, discusses the Government Cloud Network and the company’s move into hosting and cloud services with Owen McQuade. It has been an extremely busy period for Vodafone Ireland....

Corrib: securing Ireland’s energy future

Shell Ireland’s Managing Director, Ronan Deasy, discusses the benefits of Corrib gas with Owen McQuade and the scope for improving regulation for strategic energy projects. The development of the Corrib gas field...

Delivering services digitally

Abtran CEO Michael Fitzgerald discusses the changing nature of customer demand with Owen McQuade and the potential for both data as an enabler and digital technology to transform service to customers in...